Customer Service: (704) 589-1009

Toilet Seat Installation

Installation Videos:

Download Installation Instructions:

Installation Tips:
Installation is not difficult, but it's very different from other toilet seats. Please follow the instructions (included with your seat) step by step. Here are some helpful tips:

  • Don't worry if the mounting holes in your toilet do not align with the holes in your new seat (they're not supposed to).
  • The slow-close feature does not work until your seat is installed on the toilet.
  • Install the mounting hardware (included) on the toilet first, then attach seat.
  • Use All Parts: If parts are missing, we send replacements at no charge.

Care & Cleaning Tips:

  • Your toilet seat will last for years with proper care and cleaning. Do NOT use brushes or abrasives (Comet, Soft Scrub, etc.) which may scratch or dull the surface.
  • Do not submerge seat (in bathtub, laundry tub, etc. ) and do not place seat in dishwasher.
  • Do not spray or saturate the mounting bases. Some cleaning solutions may be absorbed beneath, which can cause the bases or seat to move out of position. (Please see Care & Cleaning on last page of the attached installation instructions for more information.)

Our goal is 100% customer satisfaction. If you have ANY concerns or questions (including installation assistance), trained professionals are available 7 days/week. Please contact us, reply to this email or call 704 589-1009.