Customer Service: (704) 589-1009
Cart 0

Toilet Seat Installation

Installation Tips:
Installation is not difficult, but it's very different from other toilet seats. Please follow the instructions (included with your seat) step by step. Here are some helpful tips:

  1. Don't worry if the mounting holes in your toilet do not align with the holes in your new seat (they're not supposed to).
  2. The slow-close feature does not work until your seat is installed on the toilet.
  3. Install the mounting hardware (included) on the toilet first, then attach seat.
  4. Use All Parts: If parts are missing, we send replacements at no charge.

Care & Cleaning Tips:

  1. Your toilet seat will last for years with proper care and cleaning. Do NOT use brushes or abrasives (Comet, Soft Scrub, etc.) which may scratch or dull the surface.
  2. Do not spray or saturate the mounting bases. Some cleaning solutions may be absorbed beneath, which can cause the bases or seat to move out of position. (Please see Care & Cleaning on last page of the attached installation instructions for more information.)

Our goal is 100% customer satisfaction. If you have ANY concerns or questions (including installation assistance), trained professionals are available 7 days/week. Please contact us, reply to this email or call 704 589-1009.

DOWNLOAD DETAILED INSTRUCTIONS FOR THE BR606 & BR620 HERE